Online stores, marketplaces and order tools for brands and social sellers on Facebook, Instagram, WhatsApp and TikTok, connected to payments, shipping carriers and COD reconciliation so orders stop getting lost.
Fast store or multi-vendor marketplace
Stripe, PayPal and local wallet checkout
Shipping and courier booking
COD tracking and reconciliation
Fake-order checks, AI copilot & MCP server
DesignSilc is a global e-commerce development company with teams in Dhaka, Austin and the UK, building online stores, multi-vendor marketplaces and order management systems for brands and social commerce sellers on Facebook, Instagram and WhatsApp. Since 2015 we have delivered 1,000+ projects for clients in 38+ countries. We connect payments, shipping and cash-on-delivery tracking so every order can be followed from message to money in the bank, working with Shopify, WooCommerce and custom builds chosen to fit your catalogue, budget and growth plans.
In many markets, from the Middle East to South Asia, online sales still start in a social inbox and end with a COD parcel, while in the USA and UK speed, returns and fulfilment decide repeat business. Either way, a pretty website alone is rarely enough. We focus on the operations behind it: order capture, stock, carrier booking, returns and settlement checks, with Stripe, PayPal and Shopify Payments for global checkout and bKash or Nagad for shoppers in Bangladesh. Every store and order system we build now ships with AI: it turns chats into orders, scores risky COD orders, writes product copy and includes an MCP server so approved AI assistants can help run the shop.
From a single-brand store to a marketplace with hundreds of sellers, plus the back office that keeps orders moving.
Shopify, WooCommerce or custom stores with fast mobile pages, multi-language and multi-currency support, product variants and SEO setup.
Seller onboarding, commissions, seller dashboards, payouts and approval flows for marketplace operators.
Capture orders from Messenger, Instagram DMs, page comments and WhatsApp into one panel with customer history and status.
Book parcels, print labels and track delivery with carriers such as DHL, FedEx, Aramex and regional couriers like Pathao and Steadfast.
Match courier payouts against delivered orders, flag short payments and returns, and see cash still due.
Stock synced across website, social channels, marketplaces and shop counters, with sales, profit and fraud-order reports.
From the first DM to courier settlement, AI handles the repetitive work: building orders from chats, stopping fake orders, forecasting stock and drafting copy for your team to approve.
Reads Messenger, WhatsApp and live-sale comments, then builds the order with size, colour and address.
See it in the live demo → RISKScores each cash-on-delivery order on phone history, address quality and refusal rate before it ships.
See it in the live demo → AIWrites titles, bullets, care notes and SEO meta from product photos and specs, ready for your review.
See it in the live demo → PREDForecasts sales per SKU and warehouse, including sale days and seasons, and suggests stock transfers.
See it in the live demo → BOTHelps shoppers find the right size, fabric or gift on your website and answers product questions.
See it in the live demo → MCPLets Claude, ChatGPT or your own agents check orders, stock and courier status through permissioned tools.
See it in the live demo →97%
Success rate
70+
Developers
10+
Years of experience
1k+
Projects delivered
350+
Happy clients
Repeat buyers increasingly shop on their phones, so a branded app can lift loyalty and cut ad spend. We build Flutter shopping apps with Apple Pay, Google Pay and local wallet checkout, push notifications for offers and order updates, and multi-language product pages for seasonal peaks such as Black Friday or Eid. Sellers and staff also get a management app to confirm orders, book couriers and check stock on the move, which matters for small social commerce teams working from phones.
Investing in E-commerce & Social Commerce software with DesignSilc delivers clear, measurable advantages for your company.
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Learn more →E-commerce cost depends on the platform, number of products, payment and shipping integrations, and features such as multi-vendor or a mobile app. DesignSilc gives a fixed quote after a free discovery call. Many sellers in the USA, UK, Middle East and Bangladesh start with a Shopify or WooCommerce store plus one payment gateway and one carrier, then add marketplace features, apps or automation in later phases.
A standard store on Shopify or WooCommerce typically takes 3 to 6 weeks with DesignSilc, including design, product setup, payments and shipping integration. A custom multi-vendor marketplace or a full order management system usually needs 8 to 14 weeks for a first release. Product data and photos being ready on time is often the biggest factor in launch speed.
Social commerce means selling through Facebook pages, Instagram, TikTok and messaging apps such as WhatsApp, often with cash on delivery in markets across Asia and the Middle East. DesignSilc builds order management panels that collect these orders in one place, track stock, book couriers and reconcile payments. Sellers can keep selling on social channels while running operations like a proper online store.
DesignSilc integrates global payments such as Stripe, PayPal, Shopify Payments, Apple Pay and Google Pay, and regional gateways such as SSLCommerz, bKash and Nagad. For shipping we connect carriers like DHL, FedEx and Aramex as well as regional couriers such as Pathao and Steadfast. Merchant and carrier accounts are opened in your business name, and we test each integration with real orders before launch.
COD reconciliation compares what couriers say they collected and paid out with the orders marked delivered in your system. DesignSilc builds tools that import courier settlement data, match it order by order, and flag short payments, delivery charges, returns and orders still unpaid. For sellers handling many COD parcels a day, this replaces manual spreadsheet checks and shows cash owed at a glance.
Your store can include AI that turns Messenger, WhatsApp and live-sale comments into orders, scores COD orders for fake-order risk, confirms low-risk orders automatically and helps decide returns. Merchandising gets product descriptions and SEO meta written from photos, demand forecasting per SKU and stock transfer suggestions. Marketing gets customer segments built from a plain sentence, next-best-product recommendations and campaign copy with send times. A shopping assistant on the storefront answers size and product questions for shoppers.
Yes. We can add an MCP (Model Context Protocol) server to your store and order system so Claude, ChatGPT, Cursor or your own agents can look up orders, stock, courier status and COD settlements. Staff connect with their normal accounts, and an assistant only reaches the data that staff member can already open. Refunds, price changes and campaign sends are prepared as drafts for a person to confirm, and every request is kept in an audit log. It works with the AI provider you prefer, in the cloud or self-hosted.
Tell us about your goals and we’ll get back within one business day with ideas, a timeline and a clear quote.
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