Loan and savings management, field officer apps, beneficiary records and donor reporting for microfinance institutions and NGOs in Asia, Africa and beyond, designed for rural branches and weak connectivity.
Loan and savings management
Offline field officer collection app
Beneficiary and project records
Regulatory and donor reporting support
Default alerts, AI copilot & MCP server
DesignSilc is a global microfinance and NGO software development company with teams in Dhaka, Austin and the UK, building loan and savings management, field collection apps, beneficiary records, project tracking and donor reporting in one platform. We design for organisations with many branches, group-based lending and field officers working in areas with poor internet. Since 2015 we have built custom software for clients in 38+ countries, working directly with your operations and finance staff.
MFIs and NGOs answer to members, donors and regulators at the same time, so data has to be accurate and easy to report. We automate collection sheets, overdue tracking, branch accounts and donor indicators, and prepare data in formats built to support microfinance regulators, including MRA reporting, as well as donor grant and logframe requirements. Systems can be rolled out branch by branch, with training in the local language for field and branch staff. Every MFI and NGO system we build now ships with AI that warns of missed instalments, reads ID cards and forms, drafts donor and regulator reports and offers an MCP server for approved AI assistants.
Branch, field and head-office tools that share one member database and one set of accounts.
Group and individual loans, flexible products, schedules, interest methods, rescheduling and portfolio-at-risk reports.
General, voluntary and term savings, interest posting, withdrawals and member passbook statements.
Offline Android app for daily collection sheets, receipts by SMS and automatic sync when the network returns.
Day-end closing, branch and head-office ledgers, cash book, trial balance and management dashboards.
Household profiles, eligibility, services delivered, activity tracking and outcome indicators by project.
Indicator reports by donor and project, plus data prepared to support regulator returns and external audits.
AI helps field officers, branch managers and auditors spot risk earlier and spend less time on paperwork, while credit and reschedule decisions stay with your staff.
Predicts which borrowers may miss an instalment in the coming weeks so officers can visit them first.
See it in the live demo → AIPre-fills the appraisal checklist from the member file and flags gaps before the branch manager signs.
See it in the live demo → OCRReads ID cards and paper admission forms into the member record, saving hours of manual typing.
See it in the live demo → RISKMatches ID, photo, phone and nominee across groups to catch duplicate or fake member records.
See it in the live demo → AIFills return templates from the ledger and explains any ratio close to its limit before you submit.
See it in the live demo → MCPLets head-office staff use Claude, ChatGPT or their own agents to query portfolio data through safe tools.
See it in the live demo →97%
Success rate
70+
Developers
10+
Years of experience
1k+
Projects delivered
350+
Happy clients
Field officers often collect repayments in villages with little or no mobile data, whether in South Asia, Africa or Latin America. Our Android apps store collection sheets, member profiles and survey forms on the device, then sync securely once a signal is available. Screens support local languages such as Bangla, Swahili, French or Spanish, with large buttons, photos and GPS stamps on visits. Members can receive SMS receipts, and repayments through mobile money such as M-Pesa, bKash or Nagad can be matched to loan accounts automatically.
Investing in Microfinance & NGO software with DesignSilc delivers clear, measurable advantages for your company.
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Learn more →The cost depends on the number of branches and loan products, whether you need a field app, accounting and donor reporting, and where the system is hosted. DesignSilc gives a fixed quote after a free discovery call, for MFIs and NGOs in Africa, Asia, the Middle East and Bangladesh alike. Many institutions start with loan, savings and the field collection app, then add accounting, HR or project modules in later phases.
A first release covering loans, savings and field collection typically takes 8 to 14 weeks with DesignSilc, followed by a pilot in a few branches. Data migration from old systems or spreadsheets and staff training are planned into the schedule. Organisations with many branches usually roll out in waves so that issues are fixed before every branch goes live.
Yes. The DesignSilc field app for MFIs stores the day's collection sheet and member data on the Android phone, records repayments and savings offline, and syncs to the server when a mobile signal or Wi-Fi is available. Each entry is time-stamped and tied to the officer, with conflict checks on sync, which suits rural areas with unreliable coverage.
DesignSilc builds microfinance systems that keep member, loan, savings and branch data structured so it can be prepared for regulator returns, such as MRA reporting in Bangladesh or central bank and microfinance authority reports elsewhere, with far less manual work. Report formats are configured with your finance and compliance team. The software supports accurate reporting; responsibility for submissions and regulatory compliance remains with your institution.
Yes. DesignSilc builds NGO modules for beneficiary registration, household profiles, service delivery tracking, project activities and outcome indicators. Reports can be filtered by donor, project, location and period, so programme staff can prepare donor updates quickly. Organisations that run both microfinance and development programmes can manage both from one shared member and beneficiary database.
The system can score loan proposals with clear reasons, pre-fill appraisal checklists, predict which borrowers may miss an instalment and plan follow-up visits by recovery chance and distance. It reads ID cards and paper forms, checks for duplicate or ghost members and flags unusual collection entries. Field officers can enter collections by voice on the offline app, and head office gets draft MRA and donor reports. Scores and suggestions support your staff; credit, reschedule and audit decisions stay with people.
Yes, through an MCP (Model Context Protocol) server included with the platform. Head-office analysts, auditors or your own agents can use Claude, ChatGPT or Cursor to ask about outstanding loans, overdue trends or branch performance through defined tools. Each user keeps the same branch and role limits they have in the system, so member data stays protected. Any change, such as a reschedule proposal or a report edit, is a draft for a manager to approve, and every request is logged. You can choose a cloud or privately hosted AI model.
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