DesignSilc builds courier management systems, driver apps, live parcel tracking, fleet GPS and warehouse software for courier, 3PL and freight companies worldwide.
Courier and parcel management system
Driver app with proof of delivery
Merchant panel and live tracking
Warehouse and fleet management
AI routing, ETA prediction & MCP server
DesignSilc is a global logistics software development company with teams in Dhaka, Austin and the UK, serving clients in 38+ countries. We build courier management systems, delivery driver apps, parcel tracking, fleet and warehouse software for courier companies, 3PL providers, freight forwarders and businesses running their own delivery. We connect merchants, hubs, drivers and accounts in one platform so every parcel, payment and vehicle is tracked from pickup to final settlement and merchant payout.
Delivery works differently in every market: same-day and last-mile in the USA and UK, cross-border freight in the Middle East, and cash on delivery with high return rates in Bangladesh and much of Asia. Our systems handle COD reconciliation, failed-delivery reasons, hub transfers and merchant payouts by bank, Stripe or mobile wallet. With 70+ developers and 10+ years of experience, we can build a full platform or connect your system to carrier APIs such as FedEx, DHL, UPS and Shippo. Every system now includes AI that predicts failed deliveries, plans rider routes and reconciles COD cash, so your operations team spends less time firefighting.
Software for every step of the parcel journey, from merchant booking to driver handover and payout.
Parcel booking, pickup assignment, hub sorting, inter-city and cross-border transfer, delivery status and returns in one web dashboard.
Merchants create orders in bulk or by API, print labels, track parcels, see COD collections and request payouts.
Driver cash deposits, delivery charges, COD settlement and merchant payouts via bank transfer, Stripe or mobile wallets with clear statements.
Vehicle tracking, trip logs, fuel and maintenance records, driver assignment and route history for trucks and vans.
Inbound receiving, bin locations, barcode scanning, pick-pack-dispatch, stock counts and multi-warehouse reporting.
Shipment bookings, container and airway bill tracking, customs documents, customer updates and invoicing for freight forwarders.
AI works across booking, hubs, riders and payouts. It cleans addresses, forecasts hub load, answers where-is-my-parcel questions and checks cash, while dispatchers and finance stay in control.
Ask which hubs are backed up or which merchants have pending payouts and get the answer with live figures.
See it in the live demo → PREDScores each parcel's risk of a failed attempt from address quality, COD value and customer history, so you act first.
See it in the live demo → ROUTBuilds rider run sheets with the shortest routes and assigns pickups by distance, time slot and bike capacity.
See it in the live demo → GEOReads messy free-text addresses, corrects the area and pins a map location before the parcel reaches the hub.
See it in the live demo → BOTAnswers where-is-my-parcel questions on WhatsApp, Messenger and web, and books delivery reschedules.
See it in the live demo → MCPGives Claude, ChatGPT or your own agents secure tools to track parcels and draft payouts, approved by your team.
See it in the live demo →97%
Success rate
70+
Developers
10+
Years of experience
1k+
Projects delivered
350+
Happy clients
We build Android and iOS driver and rider apps that show the day's pickups and deliveries, optimise routes with Google Maps, and capture proof of delivery by photo, signature or OTP. Apps work offline in areas with poor coverage and sync status updates when the network returns. Customer and merchant apps let users book parcels, track drivers live and get SMS or push updates, with multi-language interfaces including English, Arabic and Bangla.
Investing in Logistics, Courier & Supply Chain software with DesignSilc delivers clear, measurable advantages for your company.
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Learn more →Yes. DesignSilc builds courier management systems with merchant booking, pickup and delivery assignment, hub transfers, driver apps, live tracking, COD collection and merchant payouts. We build it around your own pricing zones, delivery charges and return policy, so it reflects how your courier business operates rather than copying another company's workflow.
Yes. DesignSilc builds driver and rider apps offline-first. Drivers can view assigned parcels, mark deliveries, record failed-delivery reasons and capture photos or signatures without a signal, and the app syncs with the server once the connection returns. This matters in rural routes, basements and warehouses everywhere, and on budget Android phones.
The cost depends on scope, for example merchant panel, driver app, warehouse module, GPS integration and expected parcel volume. DesignSilc gives a fixed quote after a free discovery call for clients in the USA, UK, Middle East and South Asia. Many logistics companies start with an MVP covering booking, driver app and payment reconciliation, then add warehouse and fleet modules in later phases.
A first release with a web dashboard, merchant panel and driver app typically takes 8 to 14 weeks, depending on integrations and reporting needs. DesignSilc delivers in phases, so a courier can start handling live parcels while warehouse, fleet or customer app features follow in later releases.
Yes. DesignSilc connects Shopify, WooCommerce, custom eCommerce sites and ERPs to carrier APIs such as FedEx, UPS, DHL and Shippo, and regional couriers such as Pathao and Steadfast where the courier provides one. Orders are sent to the carrier automatically, tracking numbers come back to your system, and delivery status updates your order records, which removes manual copying between dashboards.
AI is built into each part of the courier system: address cleaning and geocoding, delivery failure prediction, ETA prediction, route optimisation, smart pickup assignment, hub backlog forecasting and mis-sort detection. Finance gets COD auto-reconciliation and rider cash anomaly alerts, while support gets ticket classification, draft replies and a customer chat assistant for parcel tracking. An AI copilot lets managers ask questions in plain English instead of building reports.
Yes. The system has an MCP server that exposes parcel tracking, hub backlog, rider status and COD data as secure tools for Claude, ChatGPT, Cursor or agents you build yourself. Permissions follow each user's role, so an assistant only reaches the merchants, hubs or reports that person can open. Write actions such as merchant payouts, return batches or delivery reschedules are prepared as drafts and need a person's approval, with every step kept in an audit log. Use whichever AI model suits you, cloud or private.
Tell us about your goals and we’ll get back within one business day with ideas, a timeline and a clear quote.
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