Life & general insurance

Insurance policy, agent and claims software development

Policy administration, agent and field force apps, claims workflows and premium collection through cards, bank debits and mobile wallets, with reporting built to support your regulator's requirements.

INS What’s included

What we deliver

Policy administration system

Agent and field force apps

Claims management workflow

Online and wallet premium collection

AI underwriting support, claims checks & MCP

1k+ Projects delivered
350+ Happy clients
DesignSilc

Insurance software development company

DesignSilc is a global insurance software development company with teams in Dhaka, Austin and the UK, serving clients in 38+ countries. We build policy administration, agent management, claims and premium collection software for life and general insurers, brokers and insurtech teams. Our systems handle the full policy lifecycle, from proposal and underwriting to issuance, renewal, lapse and revival, and let policyholders pay premiums by card, bank debit or mobile wallet with instant receipts. We have built software since 2015 and delivered 1,000+ projects with a team of 70+ developers.

Many insurers rely on large agent networks and field collection, often in areas with weak connectivity. We build agent apps that work offline, commission structures across multiple hierarchy levels, and dashboards that show premium collection by zone. Reporting is built to support regulators such as IDRA in Bangladesh, the FCA in the UK or state insurance departments in the USA, alongside GDPR and SOC 2 style data controls, and the system can start with one product line or channel before expanding in phases. Every insurance platform now includes AI that supports your staff: it predicts lapses, reads medical and claim documents and scores fraud risk, while underwriters and claims teams make every decision.

What we offer

Insurance software solutions we build

Core systems and apps that bring policies, agents, premiums and claims onto one reliable platform.

01

Policy administration system

Products, proposals, underwriting rules, policy issuance, endorsements, renewals, lapse and revival with full history.

02

Agent & hierarchy management

Agent onboarding, licence tracking, multi-level hierarchy, targets, commission calculation and statements.

03

Online & wallet premium collection

Collect premiums through Stripe, Adyen, bank debits, bKash or Nagad with auto-reconciliation, SMS receipts and due reminders.

04

Claims management

Claim intake, document checklist, surveyor or loss adjuster assignment, assessment, approval levels and settlement tracking.

05

Customer self-service portal

Policyholders view policies, download statements, pay premiums, update beneficiaries and submit claims online.

06

Regulatory & MIS reporting

Business, premium, claims and agent reports by branch and product, structured to support your regulator's reporting requirements.

Integrations

Integrations & technology

Stripe Adyen PayPal Salesforce CRM Twilio SMS e-KYC / ID verification Document OCR DocuSign e-signature bKash / Nagad Role-based access Flutter PostgreSQL
By the numbers

Why businesses choose DesignSilc

97%

Success rate

70+

Developers

10+

Years of experience

1k+

Projects delivered

350+

Happy clients

DesignSilc

Mobile apps for insurance

We build Android and iOS apps for agents and policyholders. Agent apps include product illustrations, digital proposal forms with photo and document capture, offline mode for rural visits, premium collection with instant receipts and commission tracking. Policyholder apps in multiple languages, including English, Arabic and Bangla, let customers check policy status, pay premiums by card or wallet, receive due-date reminders and start a claim with photos. Apps connect securely to your core policy system through APIs.

Why it matters

Why insurers choose DesignSilc

Investing in Insurance software with DesignSilc delivers clear, measurable advantages for your company.

  • Full policy lifecycle in one system
  • Card, bank and wallet premium collection with auto-reconciliation
  • Offline-ready agent apps for rural field work
  • Multi-level commission rules handled automatically
  • Reporting structured to support local regulators
  • AI that flags lapse, claim and fraud risks while your people make every decision

FAQ

Frequently asked questions

How much does insurance software cost?

Cost depends on product lines, policy volume, agent hierarchy, claims complexity and integrations such as payment gateways, CRM or e-KYC. DesignSilc gives insurers in the USA, UK, Europe, Middle East and South Asia a fixed quote after a free discovery call. Many insurers start with an MVP for one area, for example agent apps with online premium collection, then extend into policy administration and claims in phases.

How long does it take to build an insurance management system?

An agent app with digital proposals and premium collection typically takes 8 to 14 weeks for a first release. A full policy administration and claims platform is larger and is delivered in phases over several months. DesignSilc plans data migration and parallel running so your operations continue without disruption.

Can policyholders pay premiums online or by mobile wallet?

Yes. DesignSilc integrates insurance systems with gateways such as Stripe, Adyen and PayPal, bank debits and regional wallets like bKash and Nagad, so policyholders can pay from an app, website or payment link. Payments are matched to the right policy automatically, receipts are sent by SMS or email, and finance teams get daily reconciliation reports instead of matching transactions by hand.

Does your software support regulatory reporting for insurers?

DesignSilc builds insurance software with reporting structured to support your regulator's requirements, such as business, premium, claims and agent data by branch and product. Report formats are configurable, so they can be adjusted as templates change. Your compliance team reviews and submits reports, and we make sure the underlying data is complete and consistent.

Can insurance agents use the app offline?

Yes. DesignSilc builds offline-first agent apps for insurers, so agents can fill proposals, capture photos and documents, and record premium collections in areas with weak or no internet. Data is stored securely on the device and syncs automatically when connectivity returns, with conflict checks so no proposal or receipt is lost.

What AI features does DesignSilc insurance software include?

Our insurance platforms include lapse risk prediction with timed premium reminders, receipt auto-matching for card, bank and wallet payments, underwriting support that reads proposals and medical reports, claim document checks, claim fraud scoring with reasons, settlement note drafting for the claims committee, health bill review against plan limits, a customer 360 summary, agent lead scoring and AML screening. AI supports staff decisions and does not make them: underwriters, claims officers and compliance teams review every suggestion, decide and remain accountable, with each step recorded.

Can our AI assistants, such as Claude or ChatGPT, connect to the insurance system?

Yes. An MCP server is included, giving Claude, ChatGPT, Cursor or your own agents tools to look up policies, due premiums, claims, proposals, agent performance and servicing quotes. Every connection respects role-based permissions, so an assistant only sees the branches, products or customers its user is allowed to see. Claim decisions, reminders, servicing requests and regulatory return drafts are prepared for a person to approve, never applied automatically. Each tool call is logged for audit, and you can run the platform with a cloud AI model or a private model inside your own environment.

Start your project

Ready to digitise your insurance business?

Tell us about your goals and we’ll get back within one business day with ideas, a timeline and a clear quote.